FAQ

At Glow, we use only the finest natural ingredients in our mooncakes, including premium lotus seeds, red beans, durian, and high-quality flour. We avoid artificial flavors and preservatives to ensure the highest quality and taste.

Yes, Glow offers customization options for corporate gifting. You can personalize your mooncakes with your company logo, custom messages, and bespoke packaging to make a lasting impression on your clients and partners.

To maintain the freshness of your mooncakes, store them in a cool, dry place away from direct sunlight. For snowskin mooncakes, freeze them and consume within 5 days of purchase. Baked mooncakes can be stored at room temperature and consumed within 2 weeks.

Our mooncakes contain common allergens such as eggs, wheat, and nuts. Specific flavors may also contain dairy. Please check the ingredient list for each flavor or contact us for detailed allergen information.

For the best experience, we recommend cutting the mooncakes into small wedges and serving them with hot tea. This enhances the flavor and allows you to savor each bite. Let snowskin mooncakes sit at room temperature for 15-20 minutes before serving to soften the skin.

Yes, we offer competitive wholesale rates and bulk discounts for large orders and corporate gifting. Please contact our sales team to discuss your specific needs and get a customized quote.

You can place an order directly through our website. Simply select your desired products, customize them if needed, and proceed to checkout. For bulk or corporate orders, please contact our sales team for assistance.

We offer standard and express delivery options. Standard delivery typically takes 3-5 business days, while express delivery is available for next-day service. Delivery times may vary based on your location. Please refer to our shipping policy for more details.